THE CWSC REFUND POLICY

Full or partial refunds may be issued for the following reasons:

  • A player withdraws prior to the first tryout date or for those not trying out, September 1 for the indoor season or March 15 for the outdoor season.
  • A player’s family is transferred to another city, province or country prior to or during the season
  • A player withdraws due to medical reasons prior to December 31 during the indoor season or May 15 in the outdoor season (must provide doctor’s note).

No refunds will be issued for the following reasons:

  • A player voluntarily withdraws on or after first tryout date.
  • A player or parent disagrees with the player’s team or Tier placement. All such decisions are final.
  • A player withdraws due to medical reasons after the deadlines set out above.

All refunds will be provided less a $100 non-refundable administration fee for CMSA competitive players, and $25 for house leagues and Play and Train participants, less any other expenses incurred on behalf of the participant, including uniform cost and CMSA fees paid, which are not refundable to the club. When the withdrawal is partway through the season, a pro-rated refund of the remaining monies paid will be made.

IN THE BEST INTERESTS OF OUR MEMBERS, WE WILL APPLY THE ADMINISTRATION FEE TO THE PLAYER’S REGISTRATION FEES IN THE NEXT SEASON. IT IS THE RESPONSIBILITY OF THE MEMBER TO INFORM THE REGISTRAR WHEN YOU REGISTER NEXT SEASON.

The principle behind our refund policy is to allow a reasonable period of time following registration for parents to withdraw, while still safeguarding the long-term financial stability of the Club.

To give our parents a greater understanding of the implications of refunds, we would like to take this opportunity to briefly outline our cost structure.

Approximately 50 per cent of a competitive player’s fee goes to the Calgary Minor Soccer Association in the form of team fees. These fees are set by the CMSA each season and make up a significant portion of the Club’s fixed costs. Of the remaining 50 per cent, a large portion of a player’s fees are spent on soccer equipment such as uniforms, balls, kit bags, corner and assistant referee flags, cones, line paint, medical supplies, and other related items. There are also significant expenditures relating to field/gym rentals, Club administration, web site and advertising that must be covered by player fees. Finally, a small percentage of fees is set aside for “rainy days”, to allow the Club to remain solvent in the event of an extraordinary drop in registration or sudden, unexpected increases in equipment or other costs. Like any community organization, we must take steps to ensure we will be here to serve our families well into the future.

It is also helpful for parents to understand that CMSA team fees, as well as other costs, must be paid well in advance of the start of the season. For this reason, it is extremely difficult – and in some cases impossible -- for us to issue refunds after these substantial bills have been paid.

In providing this explanation, we hope to avoid any misunderstandings about our refund policy. If you have any questions, please do not hesitate to contact the Board of Directors, whose contact information is provided elsewhere on this web site.

Thank you for taking the time to understand our refund policy.